Remote support & help-desk jobs
Support jobs for people who fix things from home.
Live chat, ticket, phone and technical support roles at software companies, apps and online services, hiring remotely across the UK and Europe, with the shift pattern and pay on every listing.
Shift board
Hiring now
- UK daytime09:00 to 17:30, Mon to Fri 184 seats
- Europe early07:00 to 15:30 CET 92 seats
- Late desk14:00 to 22:00, four on, four off 57 seats
Latest jobs
Newest first, posted by the company hiring.
NewQTechnical Support Engineer, Tier 2€44,253.16 – €51,240.511 hour agoApplyFCustomer Support Specialist, Live Chat€34,354.432 hours agoApplyNewCLearner Support Advisor, Email€16.54 an hour4 hours agoApplyGBroadband Support Agent, Phone€31,210.136 hours agoApplyHCustomer Onboarding Specialist€34,0008 hours agoApplyLSubscriber Support Associate€29,113.92YesterdayApplyOSupport Quality Analyst€38,430.38YesterdayApplyNewBDriver Support Agent, Late Desk€31,908.86 + €1,746.842 days agoApply
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Notes from the queue
Pay guides, tooling and stories from people who run remote support teams.
SetupThe home desk that passes a company equipment auditWhich monitors, headsets and chairs remote-first companies will pay for, what they ask you to prove, and the one thing nobody budgets for.
CareersMoving from tier 1 chat to tier 2 technical supportA support engineer at a fintech on the tickets that taught him the most, the certification that was worth it, and the pay step it unlocked.
Pay guideRemote support pay across the UK and Europe, autumn 2026Every advertised salary from the last quarter by channel and country, and how a CET-hours role compares with a UK daytime one.