Social Media Care Executive

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We are recruiting a Social Media Care Executive to join our team in Remote, UK. This is a permanent position with a proper handover, a named manager from day one, and the training you need to do the job well rather than just get through the first week.

About the role

• Deliver the day-to-day work of the role at our Remote, UK site, to the standard the team already works to.
• Keep accurate records and hand over clearly to whoever picks the work up next.
• Work with colleagues across the business rather than in isolation.
• Follow our health, safety and quality procedures.
• Suggest improvements where you can see one — nobody here minds being told.

What we are looking for

• The judgement to work unsupervised, and the sense to ask when something is not clear.
• A careful approach to safety and to your own standard of work.
• Willingness to learn the parts of this you have not done before.
• Reliability — the team notices when somebody turns up when they said they would.

What we offer

• Staff discount, a cycle-to-work scheme and an employee assistance line.
• Genuine progression — most of our supervisors started in this role.
• A permanent contract and a proper induction, not a fortnight of guessing.
• Paid training and support towards the qualification the role needs.
• 28 days holiday including bank holidays, rising with service.

How to apply

Use the apply button on this page and send us a CV. A covering note is welcome but not required — if you would rather tell us in a paragraph why Social Media Care Executive is of interest, that is just as useful. We read every application and reply either way.

We are an equal opportunities employer. If you need any adjustment to the process, say so when you apply and we will arrange it.